We’ve had mixed reports from residents who have switched (or tried to) to the new BT fibre broadband service. While most reports were initially positive, with people reporting quick installation and excellent performance, as time has passed there seem to have been more problems.
Today LongstantonVillage.org received a despairing account from one Mitchcroft Road resident who has been the victim of what seems to be some classic incompetence on the part of BT. Chris Hay has blogged his account of the treatment to which he was subjected when he ordered fibre. You can read his blog here. Has anyone else had similar experiences?