Newsletter – October 2017

from Sharon Unwin – Practice Manager

Thursday Afternoon Opening
From Thursday 5th October, Willingham Surgery will start to open a small clinic on Thursday afternoons. Emergencies will no longer need to contact the Over Surgery for treatment as we will have a single GP available at Willingham. A limited number of advance bookings with the GP will also be available. Please note the Dispensary and Pharmacy will remain CLOSED on Thursday afternoons.

Surgery Closure Afternoon
The surgery will be CLOSED due to staff training on Thursday 9th November from 1pm. If you experience a life threatening emergency you should call 999. If you have an emergency which is not life threatening, you should call the surgery on 01954 260230. Further instructions will be on the answer phone message about how to access urgent care. The surgery will re-open at 08:30am on Friday 10th November for all other matters.

Flu clinics are now booking at both Willingham and Longstanton surgeries. Please call and book your appointment. The vaccination is recommended (and free!) to all patients over the age of 65, pregnant women and those patients who have long term medical conditions regardless of age. If you are unsure please ask.

Private flu vaccinations are available from the pharmacy at a cost of £10 for those who are not eligible for a free NHS flu vaccination. Please ask in pharmacy.

Flu vaccines for Healthy Children
The campaign to reduce flu in the community continues this year by vaccinating healthy children. This winter, children born between 01/09/2013 and 31/08/2015 are eligible to receive the free nasal flu vaccination at the surgery. Please contact the surgery to make an appointment.

NHS Electronic Prescription Service (EPS)
From the end of September you can send your repeat prescription to any pharmacy electronically. You can order your medication from the surgery dispensary in the usual way allowing 2 working days notice as before. You need to nominate which Pharmacy you wish to collect from by completing a nomination form. These are available from reception or Willingham Pharmacy. For further information ask the Dispensary or Pharmacy team. Please note if you are ordering by phone you should ring the Dispensary on 207602 NOT Willingham Pharmacy.

HepB for babies
HepB has now been added to the vaccination programme for babies at 8 weeks, 12 weeks and 16 weeks of age. Any child born on or after 01.08.17 will be eligible. Please speak with your nurse or Health Visitor if you have any questions.

Patient Surveys
We conduct a patient survey annually in order to get your feedback and look at how we can improve and adapt our service for you. You may be asked to complete a questionnaire when you attend the surgery, or alternatively you can complete the survey anonymously online via our website Your feedback is greatly valued, and you can do this either by posting a review on our NHS choices page, or by completing the form on the website, or by posting a comment in the box at reception.

Carers Support Meetings
Our next meetings at Willingham Surgery are on 4th October, 1st November & 6th December at 2pm. If you are a carer, please pop along and get some support from other people in the local community. We will put you in touch with other agencies who can advise on benefits, and offer support and relief when you most need it. Refreshments provided, no need to pre-book and completely FREE! Please contact Sue Lawson at the surgery or email her at for more information.

Cambridgeshire Hearing Clinics
The next Hearing Aid Clinics at Willingham Surgery are 18th October, 15th November & 20th December . No appointment necessary, just pop along for your free NHS hearing aid batteries and for help and advice regarding hearing loss.

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