Newsletter – September 2017

from Sharon Unwin – Practice Manager

Out of Hours GP Service
On Tuesday 8th August 2017 the Cambridge Out of Hours (OOH) Service moved from Chesterton Medical Centre to the Urgent Treatment Centre at Addenbrookes Hospital.

The Cambridge Out of Hours (OOH) GP service will continue to provide advice, information and treatment for patients who become unwell when the GP surgery is closed. It is available between 6:30pm to 08:00am on weekdays and 24 hours weekends and bank holidays. The out of hours GP service does not offer walk-in appointments. To contact the service you need to call 111. The NHS 111 team will assess your condition over the phone and if they think you need to be seen by a health professional , they will refer you to the out of hours GP service.

Willingham Medical Practice Ranked as one of the Best
Willingham Medical Practice has been ranked 2nd in the CCG, following a recent patient survey about patient experience. This has ranked us 104 out of 7372 practices nationwide. We would like to thank all of our patients, particularly those who took the time to respond and provide such positive feedback. Details can be found on the Cambridge News website.

Flu Vaccinations will be arriving towards the end of September and we will be running special flu clinics. Please ring for details from mid-September

NHS Choices Website
Visit the NHS choices website for lots of useful health information. The website is a helpful tool for reading up on a lot of health related topics. The site covers useful Fitness and Healthy Eating advice which we can implement into our daily lives to improve our overall health. If you would like weight management advice and support please phone the surgery and ask for an appointment with our nursing assistant Jan.

Home Visits
If you or family member requires a GP home visit as you are unable to get into the surgery, please call reception as early as possible in the morning. You will need to leave a contact number as the GP may decide to call and assess the patient prior to a home visit.

Telephone numbers
Please ensure the surgery has your most up to date contact telephone number. If we have your mobile number, we can send SMS reminders and appointment confirmations to your mobile phone.

Carers Support Meetings
Our next meetings at Willingham Surgery are on 6th September, 4th October and 1st November at 2pm. If you are a carer, please pop along and get some support from other people in the local community. We will put you in touch with other agencies who can advise on benefits, and offer support and relief when you most need it. Refreshments provided, no need to pre-book and completely FREE! Please contact Sue Lawson at the surgery or email her at susan.lawson7@nhs.net for more information.

Cambridgeshire Hearing Clinics
The next Hearing Aid Clinics at Willingham Surgery are 20th September, 18th October, 15th November. No appointment necessary, just pop along for your free NHS hearing aid batteries and for help and advice regarding hearing loss.

PLEASE REMEMBER TO CANCEL YOUR APPOINTMENT IF YOU NO LONGER NEED IT!

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